![]() ![]() The utility company will send information to Fresh Start customers when they are enrolled explaining how the program works and updates regarding their status in the program. At the end of 12 months, the entire overdue balance is forgiven. (Some utility companies forgive ¼ of the customer’s overdue balance once every three months). How do I receive Fresh Start forgiveness for my overdue balance? Each month a USF-Fresh Start customer pays only their current monthly charges in full, 1/12 of their Fresh Start overdue balance will be forgiven by the utility company. Fresh Start provides forgiveness on the overdue balance amount that existed at the time of USF enrollment. USF-Fresh Start: Starting Octoand continuing through September 30, 2023, any USF enrollee with overdue balances of $60 or more will be automatically enrolled by their utility company into the Fresh Start program. The income limits for USF have been temporarily raised due to the pandemic, so if you were denied in the past, reapply today! The Universal Service Fund (USF) provides monthly credits on electric and gas bills to help make bills more affordable. **Lifeline determines income in terms of married or single only and is for seniors and the disabled. *If you are income eligible for USF, apply for USF first and then if still in need seek additional assistance from the PAGE program. ![]() If you are having trouble affording your utility bills, there is good news! Due to the economic situation caused by the pandemic, New Jersey temporarily expanded its low-income energy assistance programs and its energy debt forgiveness program to middle class households (see new income limits below). If you are in danger of utility shut off or if you are currently disconnected, apply for one of the free utility grant programs below and inform your utility company immediately.ĭon’t delay, apply for energy assistance today! ![]()
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